Travel Consultant, Group Reservations – Athens or Thessaloniki based 

As part of a highly motivated team of Travel Consultants, your main role is to offer travel services to Marine Tours clients, consistently exceed their expectations and deliver exceptional results. The position reports to the Operations Director.

Responsibilities

  • Handle group bookings, including fare negotiations and ticketing
  • Ensure accurate and timely processing of reservations and travel documentation
  • Negotiate best fares with suppliers as well as flexible terms and conditions
  • Communicate with the clients over the telephone or by e-mail to guide them through all the available choices for domestic and international destinations
  • Issue airfare and other relevant travel documents
  • Manage changes to existing reservations, based on customer needs
  • Foster strong relationships with other colleagues and departments in order to enhance service delivery
  • Demonstrate personal accountability that delivers premium value and drives results

Profile

  • Tourism, Hospitality or Business studies
  • Proven experience in the air/travel industry, fare and ticketing
  • Strong knowledge and working experience with group booking tools
  • Knowledge of GDS (Galileo / AMADEUS / SABRE/Forth CRS) and other reservation systems (air tickets, sea transfers)
  • Excellent user of MS Office (Word, Excel)
  • First-rate written and verbal communication skills in Greek and English
  • Strong problem-solving skills and the ability to successfully resolve customer issues
  • Exceptional commitment to learning

We strive to continuously improve our services and consistently exceed customers’ expectations.

The right person will …

  • Be at their best in a fast-paced and very challenging environment where anything can happen in a day’s work
  • Make things happen and turn resourcefulness into second nature
  • Take immense pride in expertly managing time and priorities
  • Love working in a strong team culture were positive communication and great ideas are considered a must

If you think you have what it takes, you can apply at cv@marinetours.gr

We are looking forward to hearing from you!